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“What really moved us to purchase Trinium-TMS was the ease of use; especially the usability of the dispatch screen. Being able to view all your jobs and drivers on the same screen allows our dispatchers to execute in real-time, allowing each dispatcher to handle more drivers per day which translates into more revenue.”
Mike Stanley, President
Progressive Transportation Service |
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END-USER PROFILE : Industrial manufacturing company
This manufacturing company that caters to the utilities industry has been using a Progress solution for the past eight years. It originally chose Progress when its managers realized that its character-based manufacturing resource planning (MRP) system was underutilized and would no longer fit into the company’s long-term IT strategy.
As the company’s industry evolved in the late 1990s and early this decade, it found that its new Progress-based MRP system was evolving with it. The company’s IS administrator reports the company simply would not have been able to grow as rapidly as it did if it didn’t have the Progress system in place.
One of the major reasons the project has reached a positive ROI is that its flexibility has allowed the company to shift to a much more complex product set without hiring additional staff.
Another contributing factor to the project’s success has been the company’s ability to run the Progress database without dedicated DBAs. The IS manager reports that the company’s two-person IT team is trained on Progress database maintenance but almost never has to maintain it because it is self-sustaining, even when performing upgrades.
Project Costs
Software licenses: $200,000
Consulting: $200,000
Hardware: NA
Training time: 4 days for 12 employees
Time to deploy: 15 months
End users: 46
DBA personnel: 0.5 FTEs
Project Benefits
• Flexibility allowed for a more complex product mix and company growth without additional FTEs
• System maintenance without dedicated DBAs
Lessons Learned
In order to keep initial customization work to a minimum, the company had to spend about year evaluating a list of almost 200 vendors to find an ISV that knew the company’s industry well enough. When the vendor selection process was drawing to a close, all of the top picks were running their solutions on Progress. Nevertheless, the company attributes its success less to the Progress database and more to its ability to work with the ISV that would best allow it to properly utilize technology to meet its business objectives.
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